1. Cancellation by the Trainee
- Cancellations must be submitted in writing to [email protected] with the below details:
- Full name
- Course name and course reference (if available)
- Start and end dates
- Payment reference
- Reason for cancellation
- Refunds will only be processed after the validation and confirmation by the Etihad Engineering Technical Training (EYETT) administration.
- Refunds will be done only through the Original Mode of Payment.
- Refunds will may take up to 30 working days to reflect in your account.
- Refund amount will be subject to the date of the request, as per Table 1:
| Date of the request received until the start date of the training | Percentage (%) refund amount from the original course fee |
|---|---|
| More than 30 days | 100% |
| 15 to 30 days | 50% |
| 14 days or less | 0% |
Table 1
2. No-Show Policy
Any Trainee who does not attend the course without prior approval from EYETT will be considered a "No Show" and no refund will be granted.
3. Cancellation by Etihad Engineering Technical Training
- Etihad Engineering reserves the right to cancel or reschedule a course.
- In such cases, students will be notified and will have the ability to choose from one of the below options:
- A full refund, or
- To transfer to another scheduled session of the same course
For further questions, you may contact us via:
📧 [email protected]
🌐 https://www.etihadengineering.com/technicaltraining